EVERSPRING TRAVEL

Make Your China Trip Easier

Terms & Conditions

Reservations, Deposit & Payment:

  • A NON-refundable deposit of USD $200 per person is required for us to proceed with the reservation.
  • FINAL PAYMENT is due 60 days prior to commencement of each tour. Failure to do so will result in the reservations being canceled without notice.
  • FULL PAYMENT is required at time of booking for reservations made less than 60 days before departure.
  •  A fee of USD $50 per transaction will be charged for any alteration or revision made to a reservation. Airline penalties will also apply.
  •  A change of traveler name, date or itinerary within 60 days of the travel date will be treated as cancellation and the cancellation policy will apply.
  • In addition to your reservation and deposit, the following items are required to complete and process your reservation:
             a. Photocopy of your valid passport (picture/name page)
             b. Completed Passenger Information Form or Buyers Registration Form for Canton Fair attendees

 Cancellation Fees:

  • 60-45 days before commencement of tour……..20% of total price
  • 44-30 days before commencement of tour……..30% of total price
  • 29-15 days before commencement of tour……..50% of total price
  • 14-7 days before commencement of tour……..80% of total price
  • 6 days or less before commencement of tour……..100% of total price per person

        ATTENTION:

        Cancellation policy will apply if the group has to  cancelled under the circumstance of bad weather, strike, illness, or other irresistible factors.

Airline Reservations and Passenger Names

It is the responsibility of the travel agent/traveler to double verify that the name shown on the issued air ticket exactly matches the traveler’s passport name. A revision fee of USD $100 per person will be charged if name must be changed within 60 days prior to departure date; changes are also subject to airline penalties. We are not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy.

Visas:

Passport is required to travel to China. All travelers had better get a valid China visa before departure at Consulate General of the People’s Republic of China in your own country unless you don’t need it. We do not accept responsibility for passengers in possession of incorrect or invalid visas. Tour fare is un-refundable for passengers being refused to entry into China.

Passengers traveling to Tibet: Entry permits to Tibet are handled by us. Your China visa is required in order for us to issue your entry permit into Tibet. Please note that we require a copy of the China visa no less than four weeks prior to departure.

ATTENTION:

Passports must have at least a six-month validity AFTER the date of return and should have at least four (4) blank pages for visa stamps.

Travel Insurance:

Travel insurance is not included in our rates. We strongly suggest all passengers to buy international travel insurance on your own before departure.

International or China Domestic Travel Insurance are available upon request when make reservations.

Travel Agent Free from Responsibilities:

  • Please advise Everspring Travel of any disability requiring special attention at the time the reservation is made. We will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Facilities for disabled individuals are limited in China. Most transportation services, including the touring motor coach, are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being. The passenger assumes the full risk of use and of any prohibitions imposed by vendors. Generally motorized scooters are not suitable on international tours.
  • Baggage is the sole responsibility of the passenger throughout the tour. Everspring Travel cannot be responsible for any loss or damage while traveling and strongly suggests that passenger purchase baggage insurance. Weight limit per luggage for domestic flights in China is 20 kilograms of economy class.
  • The carriers, accommodations and other suppliers providing services are independent contractors and are not agents, employees of Everspring Travel or its affiliates. Everspring Travel assumes no responsibility and will not be held liable for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity by reason of (1) any wrongful or negligent acts or omissions on the part of its suppliers, (2) any wrongful, negligent, or unauthorized acts or omissions on the part of any employee of these suppliers, (3) any defect in or failure of any vehicle, equipment or instrumentality owned, operated, or used by any of these suppliers, or (4) any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of Everspring Travel, or (5) acts of God.

 Other Terms:

  • FINAL CONFIRMATION of the tour will become valid upon the success of transfer into the directed bank account.
  • NO SHOW passengers will be charged 100% of total tour fare.
  • No REFUNDMENT after commencement of the tour.
  • Young Travelers who are less than 18 years old on the departure date must be accompanied by an adult and must share the adult’s accommodations.
  • Young Travelers aged 11 and under will receive a 10% discount on the tour price.
  • Usually hotel check-in time is 14:00 PM, if the tour group need to check in earlier and have hotel breakfast due to morning flight, then extra breakfast-fee and half-day room rates will be charged. Please understand that the above is not our regulations but the hotels’.
  • Under the same standard of scenic spots and hospitality, Everspring Travel including our tour operator or guide reserves the right to adjust the procedure of the itinerary according to the real situation.
  • All tour prices are based on rates tied to the RMB (Chinese Currency) and are subject to change if such rates change prior to departure. The current price will be confirmed at the time of reservations. Once Everspring Travel has received your deposit for your tour booking, that price is guaranteed, and any subsequent increases are at our expenses.
  • The accommodations listed with the tours are intended to be used with each tour. If changes become necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Unless requested otherwise, we will book non-smoking rooms. Please note that hotels cannot always guarantee non-smoking rooms.
  • Tips and Gratuities for the customary end-of-tour gratuity to the local guides and drivers are not included, and are at the tour member’s discretion. Let us know if you need a recommendation.
  • The following are not included in our tour fares: meals not specified in the itinerary, charges for passports, visas, international air ticket, airport taxes, vaccinations and inoculations, optional sightseeing tours, excess baggage, health, accident and baggage insurance, telephone, laundry, items of a personal nature, incidental charges in hotels, and any items not specifically listed as included.
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